Product Updates

Your applicant portal now includes a prominent payment disclaimer to help protect your residents and contractors from invoice scams. The notice appears at the bottom of the dashboard and on the checkout page, clearly explaining how legitimate credit card charges … Read More

GovPossible now gives citizens clear, easy control over how they receive notifications. Applicants, contractors, business license holders, and other municipal contacts can opt in to receive text messages and automated voice calls for important updates, including permit status, inspection scheduling, … Read More

When a contractor applies for a permit but doesn’t yet have a linked job-only license on file, you can now link their existing license applications or active licenses directly to the permit. The same works in reverse: from a license … Read More

Applying for a building permit just got easier for contractors and businesses. Previously, if a business didn’t have a standard active license on file, staff had to manually create a separate job-only license application before the permit could move forward. … Read More

Codes enforcement inspectors now have a dedicated daily dashboard that shows everything they need to know at a glance. The new page displays all inspections scheduled for the day alongside any violation deadlines that are due, so inspectors can quickly … Read More

Managing older cemetery records just got easier. We’ve added a new “Mark Occupied” button to individual plot pages, allowing staff to flag plots that are known to be in use, even when there are no contracts, deeds, or interment records … Read More

We’ve made it easier to manage license renewals by adding a Renew option directly to license application cards. Previously, the Renew action was only available from a license card after an application had been fully processed. Now, you can start … Read More

We’ve made significant improvements to how miscellaneous charges work in the system, giving you more flexibility and less manual effort when calculating and managing fees. Charge types now support custom input fields and automatic calculations. Instead of manually computing a … Read More

Managing home-based business licenses just got easier. We’ve added a new filter to the Licensing Activity Report that lets you view activity for home-based businesses, non-home-based businesses, or all businesses at once. You can now narrow your results with a … Read More

Managing a backlog of unpaid permit applications can be a real headache for permitting staff. Applications that are accepted but never paid for sit in the system indefinitely, cluttering your queue and making it harder to focus on active work. … Read More