Product Updates

We’ve improved how the checkout system handles overpayments to better match how your office actually operates. Previously, if a customer paid with a check or credit card for more than the amount owed, the system would calculate change due, even … Read More

We’ve made significant improvements to how the system recommends account codes when you’re entering General Ledger transactions. The recommendation engine now has a much deeper understanding of municipal accounting conventions, including how different account types work, which accounts are debit-normal … Read More

We’ve improved how the inspection day planner handles email notifications when scheduling times are updated. Now, when an inspector sets or changes an inspection time, the system waits 10 minutes before sending the notification email to the permit requestor. This … Read More

We’ve made it easier for municipal staff to assist applicants with the online licensing process. Staff members can now submit a draft application on behalf of an applicant directly from the application detail screen. When a community member starts a … Read More

We’ve enhanced the permitting application wizard to make it easier to collect and track contractor licensing details. When manually adding additional contractors to a permit application, the form now includes fields for the contractor’s state license number and license expiration … Read More

We’ve expanded the document management capabilities on the citizen portal so that permit holders can continue uploading and managing documents even after a permit has been approved. Previously, document uploads were only available during the initial application process. Now, applicants … Read More

Business licenses often involve properties of different types, and the system used a single label, “Work Being Performed At,” for all parcels linked to a license, regardless of the type of business. That generic wording didn’t always fit, and it … Read More

We’ve streamlined your Codes Enforcement workflow by adding a built-in default summons notice template that lets you fill in court details; including the court date and time, court location, and fine amounts. When you apply a Summons action to a … Read More