We’re excited to introduce Provisional Licensing: a new option that gives your licensing staff the flexibility to issue temporary licenses with built-in oversight. When a license category is configured for provisional status, staff can issue a time-limited license (45 days by default, adjustable in your customer settings) that clearly identifies itself as provisional throughout the system.
Provisional licenses come with a clear expiration date and optional compliance conditions that the licensee must meet. If more time is needed, staff can extend the provisional period directly from the license record, where every extension is logged with the reason, the previous date, and who approved it, so you always have a complete audit trail. Licenses on hold won’t auto-renew, giving you full control over the process.
The provisional status is clearly visible on printed licenses as well, appearing under “Restrictions” with the provisional expiration date. Your weekly licensing email report now includes a dedicated section for provisional licenses, showing upcoming expirations, recent extensions, and renewal dates.
To get started, ask us to enable the provisional option on any license type category in your settings. From there, staff can begin marking individual licenses as provisional right from the license form.