In Part 1 we discussed the goals of the modern department and in Part 2 we discussed the metrics that you can use to measure your progress towards those goals. Here we’ll discuss what reports we need to monitor those … Read More

The Business License function performs an important service within a municipality. How do we know if it’s performing it well? In Part 1 we talked about the goals for Business Licensing with a municipality. Let’s take those goals and break … Read More … Read More

Business Licensing as a municipal function goes back to the 18th century and before that back to England and its regulations. Initially setup as a way to manage the growth of ‘sin industries’ like pubs within a locale, business licensing … Read More … Read More